Work

UX Design | Content

STIHL’s online store offers both – products and expertise. The brand’s ultimate goal: to create a retail-equivalent shopping experience. As part of the resulting stihl.de relaunch, we seamlessly spliced own-brand products sales with comprehensive support, tips and ideas around power saws and garden maintenance. Based on expert surveys, user interviews and extensive testing we not only redesigned the UX experience, but also filled the site with plenty of expert know-how. This was done to boost stihl.de’s visibility in search results and establish the channel as a go-to resource for information on product use and garden maintenance in general. To verify and monitor ongoing success, we translated KPIs developed together with the client to a performance monitoring dashboard. With this dashboard, STIHL’s marketing team can easily determine any areas that deserve further tweaking.

Following the site’s successful launch, we also facilitated the international rollout of the new contents.

UX Design | UI Design

Thalia Group, market leader in the retail book trade, combines online and offline services following a comprehensive omni-channel strategy.

We enabled a consistent shopping experience by reflecting the brand positioning and visuals on the new website.

We are constantly working on refining this experience in close collaboration with Thalia's UX team.

UX Design | UI Design | eCommerce

Transdev handles all subscription services for Verkehrsverbund Rhein-Ruhr (VRR), one of Europe's largest public transport providers. We brought clarity into the complex jungle of different tariffs through a refined information architecture and simplified UX.

Working closely together with customer support, we identified the main pains & gains of Transdev's diverse user base. As a result we completely re-designed the customer area and checkout process, which allows users to simply find, purchase and edit the right subscription model. The technical implementation is being realized by another service provider.

UX Design | UI Design | Development

Climate Partner enables companies to calculate, save and compensate their CO2 emissions, thereby effectively reducing climate harming emissions.

We analyzed the specific B2B customer needs in this field and identified the main barriers enterprises face when collecting meaningful data.

Based on these insights we designed a sustainability management software that simplifies data collection and analytics for different kinds of businesses and sectors. Our solution finally empowers these orgs to reliably calculate their own CO2 footprint.